AI powered white-label website assistant

The client

Occam Chat

Challenges

The client envisioned a next-generation, AI-powered website assistant that would surpass the capabilities of standard chatbots. The challenge was to create a white-label platform that could deliver personalized, highly accurate responses by using an agentic AI approach, sophisticated context management, business-specific knowledge, and powerful third-party integrations.

Solution

Superscript Systems developed the Occam Chat platform from the ground up. Their work encompassed requirements analysis, software and cloud architecture, prompt engineering, backend and frontend development, and cloud infrastructure setup. The solution combines advanced language models with an agentic AI framework and integrates seamlessly with essential business tools like Shopify, HubSpot, and Stripe.

Results

Occam Chat was launched as a standout solution in the virtual assistant market. Its ability to deliver personalized, accurate responses while providing businesses with valuable tools for configuration and analysis makes it a powerful tool for customer engagement and support.

Technology Stack

.NET Core

Python

AWS

PostgreSQL

Shopify

Hubspot Integration

Stripe

Various AI models